5 Steps for Healthy Confrontation

5 Steps for Healthy Confrontation

One of your most lucrative clients has admitted to unethical behavior and is entirely unwilling to change. Do you keep the account and tie your name to their misdealing? Or do you terminate the relationship and lose over a million dollars in sunk cost?

Your top salesman is accused of inappropriate behavior toward team members of the opposite sex. You believe the complaints, but the top-performer denies them. Do you fire the salesman and lose your rainmaker? Or do you tolerate the behavior and sacrifice integrity?

In this episode, we’ll give you five steps for dealing with a high-performing but bad-behaving employee.


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